If you want to speak with our knowmore staff, call our
Free advice line: 1800 605 762
Our hours are 9am and 5pm, Monday to Friday.
Telephone Typewriter (TTY)
If you use a Telephone Typewriter (TTY) please call 1800 555 677 then ask for 1800 605 762
National Relay Service
If you are Deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service (NRS). Ask for knowmore
– Speak and Listen users phone 1800 555 727 then 1800 605 762
– Internet relay users connect to the NRS then ask for 1800 605 762
If you require the assistance of an interpreter you can call us through the Translating and Interpreting Service (TIS) on 131 450 and say your language. TIS is a free and confidential service.
knowmore is a national service with teams travelling to key locations around Australia.
Email us at firstname.lastname@example.org
Our office locations are:
Suite G02, Ground floor, 233 Castlereagh Street, Sydney 2000
PO Box 20319 World Square NSW 2002
t: 02 8267 7400
Level 1, 180 Flinders Street, Melbourne 3000
PO Box 84, Flinders Lane VIC 8009
t: 03 8663 7400
Suite 1, Level 16, 141 Queen Street, Brisbane 4000
PO Box 2151, Brisbane QLD 4001
t: 07 3218 4500
Face-to-face information, community legal education and advice sessions will be offered in key locations around Australia. If you, your support group or community would like someone from knowmore to visit you, either for information sessions or advice services, please let us know.
knowmore will adapt its services and respond to meet the needs of the people who seek its assistance as the Royal Commission progresses.
Feedback and complaints
We are interested in your feedback about our service. If you have a complaint, we would like to know about it. If you are pleased with our service or have suggestions for improvement, we would like to hear about that too.
You can make a complaint or provide feedback by calling or emailing our Principal Lawyer, Prue Gregory:
Tel: 02 8267 7400
We will respond to your complaint quickly, fairly and in accordance with our Feedback and Complaints Procedure.
Free Advice Lineknowmore can be
contacted by calling
1800 605 762