Contact Us

knowmore provides free legal advice and practical help in a confidential and supportive environment. Our specialist counsellors/social workers will support you in using our services. If you need further support, we will help you to access the most appropriate services.

Our email address is info@knowmore.org.au or you can fill in the contact form below.









Speak with our knowmore staff

Free advice line

If you want to speak with our knowmore staff, call 1800 605 762, 9am to 5pm AEST/AEDT, Monday to Friday.

National Relay Service (NRS)

If you are deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service.

  • Speak and Listen users phone 1800 555 727 then 1800 605 762
  • Internet relay users connect to the NRS then ask for 1800 605 762
Telephone typewriter (TTY)

If you use a telephone typewriter (TTY) call 1800 555 677 then ask for 1800 605 762.

Translating services

If you need an interpreter you can call us through the Translating and Interpreting Service (TIS) on 131 450 and say your language. TIS is a free and confidential service.

Our office locations

Brisbane QLD

Level 20, 144 Edward Street
Brisbane QLD 4000
PO Box 2151
Brisbane QLD 4001
t: 07 3218 4500

Sydney NSW

Level 7, 26 College Street
Sydney NSW 2000
PO Box 267
Darlinghurst NSW 1300
t: 02 8267 7400

Melbourne VIC

Level 15, 607 Bourke Street
Melbourne VIC 3000
PO Box 504
Collins Street West VIC 8007
t: 03 8663 7400

Perth WA

Level 5, 5 Mill Street
Perth WA 6000
PO Box 7072
Cloisters Square Perth WA 6850
t: 08 6117 7244

knowmore is a national service. We regularly travel to key locations around Australia offering face-to-face information, community legal education and advice sessions. If you, your support group or community would like someone from knowmore to visit you, please contact us.

Media enquiries

Call 07 3218 4515 or email media@knowmore.org.au.

Feedback and complaints

We are interested in your feedback about our service. If you have a complaint, we would like to know about it. If you are pleased with our service or have suggestions for improvement, we would like to hear about that too.

You can make a complaint or provide feedback by calling 02 8267 7400 or emailing our Principal Lawyer, Anna Swain.

We will respond to your complaint quickly, fairly and in accordance with our Feedback and complaints procedure.