Financial counselling

Our financial counsellors can assist survivors who have lodged or are considering lodging a claim under the National Redress Scheme by providing free financial counselling.

knowmore’s financial counsellors can provide advice about rental arrears, unpaid bills, payday loans, consumer leases, credit card debts, Centrelink robo-debts, general debts, and fines.

If you’re having difficulty paying bills, our financial counsellors can advise you about your rights and options. If necessary, they can speak with lenders or creditors on your behalf.

If you have received or are expecting to receive a payment from the National Redress Scheme our financial counsellors can work with you to:

  • reduce your debts before receiving payment
  • improve your ‘financial health’ before receiving payment
  • advise you on what effect the lump sum payment will have if you are receiving Centrelink payments
  • help in situations where elder abuse is occurring or is likely to occur

Our financial counsellors work within knowmore’s multidisciplinary team focussing on being person-centred, trauma-informed and culturally safe.

knowmore is supported by a grant from the Financial Counselling Foundation.