My client needs Financial Counselling help
knowmore financial counsellors can help you support your client
knowmore financial counsellors can provide specialist information about the implications of receiving a:
- National Redress Scheme (NRS) payment
- Territories Stolen Generation Redress Scheme (TSGRS) payment
- Victorian Stolen Generations Reparations Package (VSGRP) payment.
The service is free, confidential, and culturally safe. First Nations clients will have the option of cultural support from one of knowmore’s Aboriginal Engagement Advisors during their financial counselling appointment.
Making a referral
If your client would like to contact a knowmore financial counsellor for assistance, please refer them to 1800 605 762. An intake worker will take their details and ask the financial counsellor to call them back.
‘Helping clients receiving a National Redress Scheme payment’ is a guide for workers to use when assisting their clients. It provides information on the implications of receiving a National Redress Scheme payment. The guide is updated regularly to keep the information current.
knowmore has also developed some fact sheets that may be useful when working with clients who are receiving a National Redress Scheme payment.
If there is a specific question that you would like to ask about the implications of receiving a redress payment on behalf of a client, please contact us using the form below. You can expect a response within 1 business day.