Service Figures

Total Number of Clients  

^ Intake completed

All months measured from 1 July 2018 – COB, last day of the month excluding:

  • July 2018: (1 July, 2018 – 2 August, 2018)
  • August, 2018: (1 July, 2018 – 6 September, 2018)
Total Number of Clients figures (without chart)
  • Jul 2018 – 1210
  • Aug 2018 – 1958
  • Sep 2018 – 2382
  • Oct 2018 – 2703
  • Nov 2018 – 3050
  • Dec 2018 – 3249
  • Jan 2019 – 3465
  • Feb 2019 – 3748
  • Mar 2019 – 3963
  • Apr 2019 – 4115
  • May 2019 – 4322
  • Jun 2019 – 4509
  • Jul 2019 – 4736
  • Aug 20199 – 4948
  • Sep 2019 – 5108
  • Oct 2019 – 5325
  • Nov 2019 – 5508
  • Dec 2019 – 5561
  • Jan 2020 – 5725
  • Feb 2020 – 5943
  • May 2020 – 6368
  • Jun 2020 – 6531
  • Jul 2020 – 6748
  • Aug 2020 – 6977

 

Total Number of Calls

All months measured from 1 July 2018 – COB, last day of the month excluding:

  • July 2018: (1 July, 2018 – 2 August, 2018)
  • August, 2018: (1 July, 2018 – 6 September, 2018)
Total Number of Calls figures (without chart)
  • Jul 2018 – 2814
  • Aug 2018 – 4997
  • Sep 2018 – 6225
  • Oct 2018 – 7843
  • Nov 2018 – 9506
  • Dec 2018 – 10563
  • Jan 2019 – 11993
  • Feb 2019 – 13488
  • Mar 2019 – 15004
  • Apr 2019 – 16193
  • May 2019 – 17382
  • Jun 2019 – 18420
  • Jul 2019 – 19793
  • Aug 2019 – 21365
  • Sep 2019 – 22527
  • Oct 2019 – 24115
  • Nov 2019 – 25330
  • Dec 2019 – 26245
  • Jan 2020 – 27322
  • Feb 2020 – 27837
  • May 2020 – 31558
  • Jun 2020 – 32883
  • Jul 2020 – 34260
  • Aug 2020 – 35590

 

Total Number of Clients and Calls

^ Intake completed

All months measured from 1 July 2018 – COB, last day of the month excluding:

  • July 2018: (1 July, 2018 – 2 August, 2018)
  • August, 2018: (1 July, 2018 – 6 September, 2018)
Total Number of Clients and Calls figures (without chart)
  • Jul 2018 – Clients: 1210, Calls: 2814
  • Aug 2018 – Clients: 1958, Calls: 4997
  • Sep 2018 – Clients: 2382, Calls: 6225
  • Oct 2018 – Clients: 2703, Calls: 7843
  • Nov 2018 – Clients: 3050, Calls: 9506
  • Dec 2018 – Clients: 3249, Calls: 10563
  • Jan 2019 – Clients: 3465, Calls: 11993
  • Feb 2019 – Clients: 3748, Calls: 13488
  • Mar 2019 – Clients: 3963, Calls: 15004
  • Apr 2019 – Clients: 4115, Calls: 16193
  • May 2019 – Clients: 4322, Calls: 17382
  • Jun 2019 – Clients: 4509, Calls: 18420
  • Jul 2019 – Clients: 4736, Calls: 19793
  • Aug 2019 – Clients: 4948, Calls: 21365
  • Sep 2019 – Clients: 5108, Calls: 22527
  • Oct 2019 – Clients: 5325, Calls: 24115
  • Nov 2019 – Clients: 5508, Calls: 25330
  • Dec 2019 – Clients: 5561, Calls: 26245
  • Jan 2020 – Clients: 5725, Calls: 27322
  • Feb 2020 – Clients: 5943, Calls: 27837
  • May 2020 – Clients: 6368, Calls: 31558
  • Jun 2020 – Clients: 6531, Calls: 32883
  • Jul 2020 – Clients: 6748, Calls: 34260
  • Aug 2020 – Clients: 6977, Call: 35590