Financial counselling is free, confidential, culturally safe support for people who are struggling with money.
Financial counselling is for people experiencing financial stress — including debt, overdue bills, Centrelink issues, housing stress, or difficulty making ends meet.
You do not need to have savings, assets or income to talk to a financial counselling.
A financial counsellor can:
- Help you understand your financial situation
- Talk through bills, debts or fines
- Negotiate with creditors on your behalf
- Explain your rights
- Support you to feel more confident managing money.
It is practical support, not financial advice for investing or building wealth.
Our service is free, confidential and culturally safe.
Contact us
Call 1800 605 762
We will take your details and arrange for a financial counsellor to contact you.
Appointments are available nationwide by phone and face-to-face through our offices.
Receiving compensation or a payment?
If you are applying for, or have received, a lump sum payment (such as the National Redress or Territories and Stolen Generations Schemes), we can help you understand how it may affect your finances.
You can speak to a financial counsellor before or after receiving a payment.
Information for workers
Knowmore also has a worker help line and information to assist workers supporting people applying for, National Redress Scheme, Territories Stolen Generations Redress Scheme and Victorian Stolen Generations Reparation Package payments. If you are helping someone who is applying for these payments, please visit our My client needs Financial Counselling help page.
